1. What we collect
When you submit the enquiry form on this site, we collect the name, phone number, email address, project of interest and optional message you provide. If you contact us via WhatsApp, Meta/WhatsApp handles that conversation under its own privacy policy — PropertyIndexMY only sees the messages exchanged in that chat.
2. How it's used
Enquiry details are used solely to respond to your enquiry and, where relevant, to pass your request to the licensed real estate agency/negotiator named in our Terms of Use so they can follow up with property information. We do not sell your information to third parties.
3. Storage & retention
Enquiry form submissions are sent by email to the team handling this site and are not stored in a public database. We retain enquiry records only for as long as needed to respond to you and maintain a record of the enquiry.
4. Cookies & analytics
We use Google Analytics 4 to understand how visitors use this site: which pages are viewed, how visitors arrive (for example from Google search), and when someone clicks a WhatsApp, phone or email link or submits an enquiry form. Google Analytics sets cookies in your browser and sends this usage data, including an anonymised IP address, to Google. We do not use it to identify you personally, we do not send your name, phone number or email to Google Analytics, and we do not run advertising or retargeting tracking. You can block analytics cookies in your browser settings or with a browser extension, and the site works the same either way.
5. Your rights
You can ask us to access, correct or delete the information you've submitted at any time by contacting us via the enquiry form or WhatsApp.